1. Services We Provide

Bronco Garage Doors provides garage door services, including but not limited to:

Garage door repair, broken spring repair, garage door opener repair, new opener installation, roller replacement, cable repair, off track door repair, tune ups, new garage door installation, panel replacement, sensor repair, remote and keypad setup, emergency garage door service, inspections, and free estimates when applicable.

Service availability may vary based on location, technician availability, parts availability, weather, property access, and the nature of the requested work.

2. Estimates, Quotes, and Pricing

Any estimate or quote provided by Bronco Garage Doors is based on the information available at the time of the request or inspection.

Final pricing may change if:

• The issue is different from what was initially described.
• Additional parts or labor are required.
• Hidden damage is discovered.
• The door, opener, spring system, track, cable, sensor, or related hardware requires additional repair.
• The customer requests additional work.
• Access to the garage door or equipment is limited.

Bronco Garage Doors will make reasonable efforts to explain pricing before beginning approved work.

3. Appointments and Scheduling

Appointment times are scheduled based on availability. While we make every reasonable effort to arrive within the scheduled window, arrival times may be affected by traffic, weather, prior jobs, emergency calls, supplier delays, or other circumstances outside our control.

Customers are responsible for providing accurate contact information, service address, gate codes, parking instructions, and access to the garage door area.

If we cannot access the property or reach the customer at the scheduled time, the appointment may need to be rescheduled.

4. Customer Responsibilities

The customer agrees to:

• Provide accurate information about the service issue.
• Ensure safe and reasonable access to the garage door, opener, electrical outlet, and related equipment.
• Remove vehicles, stored items, or obstacles when needed for service.
• Keep children, pets, and unauthorized individuals away from the work area.
• Approve service and pricing before work begins.
• Pay all approved charges when due.

Bronco Garage Doors is not responsible for delays or limitations caused by unsafe working conditions, restricted access, inaccurate information, or pre-existing damage.

5. Payments

Payment is due upon completion of the approved work unless otherwise agreed in writing.

Accepted payment methods may include cash, credit card, debit card, financing, or other approved payment options.

Returned payments, chargebacks, declined cards, or unpaid invoices may result in collection efforts, additional fees, or suspension of future service.

6. Financing

Bronco Garage Doors may offer financing options through third-party financing providers. Financing is subject to credit approval and provider terms.

Bronco Garage Doors does not control financing approval, interest rates, repayment terms, credit decisions, or payment schedules offered by third-party financing providers.

Customers should review all financing terms carefully before accepting an offer.

7. Warranty and Service Limitations

Warranty coverage may vary based on the type of service, product, manufacturer, and parts used.

Manufacturer warranties are provided by the manufacturer and are subject to their terms. Labor warranties, if offered, are provided by Bronco Garage Doors and will be explained at the time of service.

Warranty coverage may not apply to:

• Pre-existing damage.
• Improper use or abuse.
• Lack of maintenance.
• Damage caused by vehicles, impact, weather, pests, power surges, or structural issues.
• Repairs or modifications performed by another company.
• Normal wear and tear.
• Customer-supplied parts or equipment.

Bronco Garage Doors does not guarantee that an old, damaged, improperly installed, or poorly maintained garage door system will operate like new after a repair.

8. SMS/Text Messaging Terms

Bronco Garage Doors may use SMS/text messaging to communicate with customers and leads who contact us, submit a website form, request a quote, book service, or otherwise provide their phone number.

The Bronco Garage Doors messaging program may include:

• Appointment confirmations.
• Appointment reminders.
• Service updates.
• Technician arrival updates.
• Estimate or quote follow-ups.
• Customer support messages.
• Invoice or payment-related messages.
• Review requests.
• Promotional offers or service reminders, when permitted.

Message frequency may vary based on your service request, appointment status, and communication needs.

Message and data rates may apply depending on your mobile carrier plan.

You can request help by replying HELP to any message or by contacting Bronco Garage Doors at (512) 745-6792 or sales@broncodoors.com.

You can opt out of SMS/text messages at any time by replying STOP to any text message from Bronco Garage Doors. After you reply STOP, you may receive one final confirmation message, and then you will no longer receive SMS/text messages from us unless you opt in again.

Consent to receive SMS/text messages is not a condition of purchasing any goods or services from Bronco Garage Doors.

Wireless carriers are not responsible for delayed or undelivered messages.

9. Website Forms and Lead Submissions

When you submit a form on our website, advertising platform, social media page, or third-party listing, you agree that Bronco Garage Doors may contact you using the information you provided.

This may include phone calls, emails, and SMS/text messages related to your request, estimate, appointment, or service inquiry.

You agree that the information you submit is accurate and that you are authorized to provide the phone number, email address, and service address included in your request.

10. Promotions, Discounts, and Special Offers

Bronco Garage Doors may offer discounts, limited-time promotions, seasonal offers, financing promotions, or online booking specials.

Promotions may be subject to specific terms, expiration dates, service limitations, location availability, and approval requirements.

Promotions cannot be combined unless specifically stated. Bronco Garage Doors reserves the right to modify, extend, or discontinue any promotion at any time.

11. Website Use

You agree not to use the Bronco Garage Doors website for unlawful, harmful, fraudulent, or abusive purposes.

You may not attempt to interfere with the website, submit false information, misuse forms, copy website content without permission, or use the website in a way that could harm Bronco Garage Doors or its customers.

12. Intellectual Property

All website content, branding, logos, images, graphics, service descriptions, text, layouts, and other materials on the Bronco Garage Doors website are owned by or licensed to Bronco Garage Doors.

You may not copy, reproduce, modify, publish, distribute, or use our content without written permission.

13. Third-Party Links and Services

Our website may include links to third-party websites, financing providers, review platforms, scheduling tools, payment processors, or other services.

Bronco Garage Doors is not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Use of third-party services is subject to their own terms and privacy policies.

14. Limitation of Liability

To the fullest extent permitted by law, Bronco Garage Doors is not liable for indirect, incidental, special, consequential, or punitive damages.

Bronco Garage Doors is not responsible for damage caused by pre-existing conditions, structural issues, faulty electrical systems, customer-supplied parts, improper prior installation, misuse, lack of maintenance, weather, accidents, or conditions outside our control.

Nothing in these Terms limits rights that cannot be limited under applicable law.

15. No Guarantee of Results

Bronco Garage Doors makes reasonable efforts to provide professional service and practical repair recommendations. However, we do not guarantee that every garage door system can be repaired, restored, or made fully operational without replacement or additional work.

Some systems may require additional parts, future repairs, or full replacement due to age, condition, safety issues, or manufacturer limitations.

16. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy here:

Privacy Policy: https://broncodoors.com/privacy-policy/

17. Changes to These Terms

Bronco Garage Doors may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our website, services, or communication channels after changes are posted means you accept the updated Terms and Conditions.

18. Contact Information

For questions about these Terms and Conditions, SMS/text messaging, appointments, or services, please contact:

Bronco Garage Doors

Website: https://broncodoors.com

Phone: (512) 745-6792

Email: sales@broncodoors.com

Service Area: Austin, Texas and surrounding areas